Contact Us

We're here to help.

Have a question about your account, a task, a payment, or anything else? Send us a message and we'll get back to you.

Contact Details
📧
General Enquiries
info@cunkpay.com.ng
🛟
Support
support@cunkpay.com.ng
🏢
Built by
Afraah Tech Hub · Funtua, Nigeria
Response time: We aim to respond to all messages within 24–48 hours on business days. For urgent account or payment issues, email support directly.
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Frequently Asked Questions
How do I withdraw my earnings? +
Go to your Worker dashboard, click "Withdraw" in the sidebar, enter the amount and your bank account details. Admin will manually process the transfer and update your balance. A 10% fee is deducted from the amount you request.
How long does it take for a deposit to be approved? +
Deposits are reviewed manually by our admin team. This typically happens within a few hours during business hours. Once approved, your wallet is credited immediately minus the 10% platform fee.
What if my proof is rejected unfairly? +
If you believe your proof was rejected in error, contact us at support@cunkpay.com.ng with your submission details and task ID. Our admin team can review advertiser decisions and override rejections where necessary.
Can I be both a Worker and an Advertiser? +
Yes. You can switch your role between Worker and Advertiser at any time from your account settings. Your wallet balance is preserved when you switch. You cannot be both roles simultaneously, but switching takes only a few seconds.
Is CunkPay available outside Nigeria? +
Currently CunkPay processes payments via Nigerian bank accounts only. The platform is accessible globally, but deposits and withdrawals require a Nigerian bank account at this time.
How is my data protected? +
Your data is stored securely on Firebase and processed under Nigerian law. We collect only what's needed to run your account — name, email, phone number, and transaction history. We never sell your data. Read our full Privacy Policy for details.